InGenesis is seeking an IS Technician to work with our client. In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. 

If you meet the qualifications outlined below, apply today and we’ll reach out to answer any questions you may have!



Essential Responsibilities:

• Provide end-user support at various levels for technical and non-technical staff.
• Provide first-level support for all enterprise PC hardware components including desktop and enterprise applications.
• Utilize and maintain the helpdesk tracking software.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
• Install, test, and configure new workstations, peripheral equipment, and software.
• Maintain inventory of all equipment.
• Perform other duties as assigned by the supervisor.

Minimum Qualifications:

• High school diploma or equivalent, bachelor’s degree in information systems, communications, or a related field is preferred.
• Access to reliable transportation.
• Excellent oral and written communication skills.
• 2 years of relevant work experience is preferred.
• EPIC experience required.

Physical Demands:

This position requires:

• Sitting, walking, and standing are associated with a normal medical/clinical office environment.
• Regular bending and stretching; and lifting. 
• Manual dexterity used to include, but not limited to, standard office equipment, and computer keyboard.
• Traveling to work sites includes some exposure to outside elements.
• Presenting information in front of a group.
• Reading and writing in order to review records for accuracy.

EEO Statement:

InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.

InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. Please visit our website at https://www.ingenesis.com/careers/site-accommodations for more information

To learn more about your rights, please refer to the Know Your Rights: Workplace Discrimination is Illegal poster issued by the U.S. Equal Employment Opportunity Commission (EEOC).

Company Statement:

With decades of experience, InGenesis has grown into one of North America’s most trusted Healthcare Services Firms, which includes comprehensive health and workforce solutions. As the industry landscape shifts with new challenges in patient care, quality and compliance requirements, workforce retention, and operational efficiencies, we deliver strategic, data-driven solutions that include redefining workforce management and clinical service delivery. Explore InGenesis to discover how our expertise, innovative strategies, and commitment to excellence are shaping the future of healthcare workforce solutions. Join us in celebrating the professionals who define the next era of healthcare.