Description of Service Lines: Results' current client portfolio consists of 82 Partners across various industries inclusive of the following:
• Healthcare
• Insurance
• Wireless Telecommunications
• Financial Services
• Energy
• Education
• Subscriber Based Entertainment
• Tax Services
• Retail
• Cable/MSO
Vision Statement
Our vision is to be the premier global Customer Experience Provider for Fortune 500 companies; to become the benchmark for brand advocacy and service excellence and the transparent provider of choice for customers around the world.
Driven by our "expect greater" commitment to our customers and communities, we aspire to exceed expectations through the brilliance and unyielding passion of our people.
The Company is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.
Position Overview
The Recruiting Assistant provides Administrative and Clerical support to the recruiting department, assists in meeting the recruiting goals and objectives of the organization, and provides quality customer service to both external and internal employees and applicants. The Recruiting Assistant is the first point of contact for the company and is responsible for promoting a good first impression on all the visitors and callers.
Duties and Responsibilities
- Answers and directs calls, greets visitors and on site clients in a timely and courteous manner
- Escorts visitors entering into restricted areas, handles inquiries and provides information relating to the company as approved by the corporate communication group
- Provides access to visitors and guests by issuing the ID cards, lanyards and maintains visitor log
- Manage applicant flow in the reception area and ensures waiting area is clean and orderly
- Coordinates the interviewing process for job applicants, including applicant flow, scheduling, testing, interviewing and responding to applicants
- Prescreensapplicants and schedulesinterviews, as directed via phone and in person
- Managesthe daily interview and appointment schedule
- Updatesaccurate records and information in our ATS and assessment tool
- Follows-up with candidates, confirmstraining details to hired applicants
- Calls to confirm next day appointments and training details to all new hires
- Maintainsconfidentiality of all information and data
- Achieve recruiting goals and targets
- Performsother related duties and responsibilities as assigned or required
Qualifications
- Must have a high school diploma, GED
- Minimum 1 year administrative experience working in a fast pace, front office environment or customer service related position
- Must be able to pass a criminal background screening as specified under The Results Companies guidelines
- Ability to communicate effectively both orally and in writing in the English language for the purpose of public interaction
- Proficient in MS Office (Word, Excel)
- Flexible in terms of work hours, open to shifting schedules, extended work hours and working on holidays and weekends
- A team player and can multi-task and perform in a fast-paced environment
- Demonstrate ability to effectively support the recruiting team and share responsibility for results
- Ability to perform essential functions of the position with or without reasonable accommodation
- Ability to maintain satisfactory attendance and punctuality standard
- Neat and professional appearance
Preferred
- Friendly and professional demeanor
- Ability to provide quality customer service
The Results Companies is an Equal Opportunity Employer M/F/Vets/Disability