Project Assistant | Forensic & Litigation Consulting
Posted January 01, 2022
Apply: FTI Consulting, Inc.
We are involved in complex, global and high-profile litigation, arbitration and investigations combining end-to-end risk advisory, investigative and disputes expertise to deliver holistic solutions for our clients.
What You'll Do:
Work closely with engagement leaders and managers throughout the project lifecycle with primary objectives to:
- Reduce Days Sales Outstanding (DSO)
- Insure timely, accurate and professional invoices are sent to clients
- Reduce the amount of time billable professionals spend on project management administrative tasks
Matter Setup
• Insure:
- Retention agreement terms are captured accurately in CRM and Financial systems (e.g., rates, time & materials vs fixed fee, admin fee)
- Necessary approvals are documented and archived (e.g., exception rate approvals)
- Necessary information for billing is documented (e.g., client contact info, e-billing system and/or client requirements like inclusion of expense receipts)
- Information necessary for revenue recognition is archived
- Communication to engagement team re narrative formatting, unique client requirements (e.g., pre-approval for expenses exceeding threshold; pre-approval for use of contractors, use of client travel agent); set up required task codes
- Clarity of responsibility for payment to FTI Consulting and allocation if multiple payors
- Assist with new matter entry for conflict checking and matter opening/revenue attribution as requested
Prepare and Send Invoice to Client
• Invoice retainer consistent with retention agreement
- Insure accuracy of data in proforma/draft invoice, e.g.
- Invoiced rates are consistent with retention agreement
- Exception rates requested by engagement leadership are accurately reflected
- Contractor/vendor invoices are valued correctly and posted accurately
- Tax calculation is accurate where applicable
- Insure compliance with clients' e-billing systems and Master Service Agreement or other client-driven terms and conditions; troubleshoot e-billing system to insure invoice acceptance
- Insure necessary client notice has been provided when rate increases are effected
- Edit narratives for spelling, grammar, consistency with narrative guidelines
- Employ appropriate formatting and insure professional presentation
- Send draft invoice in format requested by engagement leader
- Process write downs/ups as required, with proper approval
- Input invoice edits
- Finalize/send invoice to client, including e-billing system as applicable, with engagement leader approval
- Monitor bouncebacks and troubleshoot
- Archive all directions/approvals required for control/audit purposes in engagement folder on server
Ongoing Project Management:
- Insure receipt of retainers billed
- Track project scope and budget and apprise engagement leaders of status
- Review aging WIP and A/R; prompt billing and collection; follow up as requested with counsel/clients directly for timely collection
- Insure necessary information is documented on contractor invoices prior to submission to Finance
- Prompt engagement leader to determine whether annual rate increases will be applied to matters; insure communication to client as necessary
- Review application of payments to matters for accuracy
- Provide input to engagement leader regarding risk assessment and proposed adjustments - e.g., reserving WIP or A/R over budget; collection risk; recommending allocation of billing adjustments by region/segment
- Apply retainer to last invoice, refund any credit balances, and close matter
Basic Qualifications:
- Excellent communication skills, including verbal and written
- Attention to detail
- Good working knowledge of PC and network environment, word processing, database and spreadsheet software (MS Office preferred)
- Basic budget management skills
- Good interpersonal skills, including being a team player with capacity to work with diverse team members
- Organizational skills, including ability to prioritize
- Flexibility - ability to work under tight deadlines; ability to handle multiple tasks through prioritization and time management skills
- Proficiency with Salesforce, Elite, and Carpe Diem is a plus
Education:
- Associate college degree or commensurate work experience
Our Benefits
Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:
- Competitive salary and bonus plans
- Generous paid holidays and paid time off
- Full package of benefits and supplementary health plans
- Company matched Registered Retirement Savings Plan ("RRSP")
- Annual paid volunteer hours
- Corporate matching for charitable donations
- Potential for flexible working arrangements
- Free snacks and drinks
- Upscale offices close to public transportation
About FTI Consulting
What makes us unique? With more than 5,000 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.
FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Twitter (@FTIConsulting), Facebook and LinkedIn.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.