We expect greater of ourselves... What's Your Greater? Come find it at The Results Companies!
Position Overview
Join The Results Companies and take pride in being the voice of our customers. Our Customer Service Advocates (our version of superheroes) love to help customers! You will be giving instructions, answering questions, promoting a product or service, or resolving a customer's complaints. If you have a positive attitude, patience, strong computer skills and the ability to solve problems, we want you!
Duties and Responsibilities
- Provide excellent customer service regarding products and/or services
- Communicate with customers over the phone, via email, and/or online chat
- Navigate a computer with multiple windows and screens
- Resolve any customer issues while providing an exceptional customer experience
Qualifications
- High school diploma or GED required
- Ability to type 25 words per minute
- Basic computer navigation skills and strong communication skills
- Positive attitude, strong work ethic and ability to thrive in a dynamic environment
- Bilingual French Canadian/ English a must
- Any customer service experience a plus
Physical Requirements
- Employee Performance Incentives and Prizes
- Frequent Employee events, games, parties, and all-around fun in the workplace
- Healthcare Benefits - Medical, Dental, Vision, PTO & 401(K)
- Paid Training
- Discounts on Hotels, Car Rentals, Restaurants, Movie Tickets, Groceries, Child Care, and much more
- Opportunity to grow with The Results Companies if that's "Your Greater"
- Flexibility with scheduling
Additional Information
The Company is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.
The Results Companies is an Equal Opportunity Employer M/F/Vets/Disability