Director, IT Strategy & Transformation

Posted January 01, 2022


About FTI Consulting

FTI Consulting, Inc. is a global business advisory firm dedicated to helping organizations manage change, mitigate risk and resolve disputes: financial, legal, operational, political & regulatory, reputational and transactional. With more than 4,600 employees located in 28 countries, FTI Consulting professionals work closely with clients to anticipate, illuminate and overcome complex business challenges and make the most of opportunities. The Company generated $1.81 billion in revenues during fiscal year 2017. For more information, visit www.fticonsulting.com and connect with us on Twitter (@FTIConsulting), Facebook and LinkedIn.

FTI Consulting continually strives to offer employees and eligible dependents, including domestic partners and eligible domestic partner children, a competitive and comprehensive benefits package.

FTI Consulting does not accept unsolicited resumes from external firms or agencies. FTI Consulting will not be responsible for placement fees associated with unsolicited resumes.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

About Core Operations:

FTI Consulting's Core Operations functions provide support to our client service professionals so they are able meet and exceed the needs of our clients. Professionals within our Marketing and Communications, Information Technology, Finance and Accounting, Human Resources, Office Infrastructure, Legal, and Real Estate teams are dedicated to working together and delivering world class support across our global community.



ABOUT THE OPPORTUNITY: This is a unique opportunity to be in the center of a major transformation of a ~$2B company, with opportunity for growth and upside either within the corporate team or in line roles within our business segments. We have built a strong corporate center to drive the transformation, and we are looking for top performers to join the Strategy & Transformation team. The team at FTI directly supports the CEO, FTI's Executive Committee, and other senior leaders within FTI's corporate infrastructure teams on strategic and change initiatives including: • Defining the overall corporate strategy across FTI's portfolio of businesses • Identifying and driving organic growth opportunities within the segments and regions

• Supporting M&A / business development activity (due diligence, valuation, integration)

• Improving processes within internal corporate functions (e.g., IT, Finance, HR, Real Estate)

• Maintaining the firm's world-class client service and go-to-market practices

PRIMARY DUTIES:

• Leads project strategy for multiple projects simultaneously from beginning to end supporting a senior business leader, along with providing expertise and support to other initiatives the S&T teams has underway.

• Conduct and present research and analysis, including market, competitive, economic, industry trends, project/staff management, financial performance, and key operating metrics.

• Help define and manage the Global IT strategy with the CIO and key stakeholders, driving innovative thinking on strategy development and problem solving

• Provide expertise on ITG projects and operations, helping to ensure alignment with FTI's overall strategic goals and objectives

• Leads and mentors project teams, including mentoring and coaching other senior and junior staff on leading projects.

• Drives innovative thinking on strategy development and problem solving based on own experience and others' expertise; supports risk-taking by others.

• Uses deep expertise in Strategy and IT to structure approaches to address complex projects and ambiguous problems, understands and articulates the potential paths to solutions, and aligns the right people/resources against the right work streams.

• Develop content for and coordinate executive and practitioner workshops and socialization.

• Helps the team to prioritize analyses, develop work plans and eliminate roadblocks; "manages upward" to avoid overloading the team, and "manages downward" to ensure timely delivery of quality work product.

• Manages and conducts objective analysis/research on current and emerging market trends, firm competitors, project/staff management, financial performance, key operating metrics, and other related topics to inform strategic options.

• Translates strategies into actionable plans with clear owners, timing/milestones and deliverables.

• Clearly summarizes gathered data and facts, develops logical and compelling storylines and presentations, confidently communicates/presents findings to Executive Committee and to other senior management; Expresses own opinion supported by data/facts.

• Develops various business scenarios and financial models based on changing economic, regulatory and other trends; effectively communicates financial implications to senior management.

• Understands the budgeting/forecast processes, e.g., linking with business strategy, IT strategy, projecting revenue and expense from both a top-down and bottoms-up approach, assessing risks and opportunities.

• Influences optimal allocation of resources through budgeting, forecasting, planning, variance analysis, and in co-ordination with corporate and line functions.

• Assists in the development, consistent definition, tracking and reporting of key financial and operational performance indicators.

• Understands key business drivers and how to translate business problems into relevant/understandable financial analysis that can be used for decision making

• Proactively manages team, restructuring where necessary, to deliver optimal output

• Develops deep, trusted advisor relationships with Executive Committee members and senior management.

• Writes in compelling ways in both vertical and horizontal formats; creatively conveys analyses, data, insights and recommendations.

• Demonstrates a high tolerance for ambiguity; deals well with unexpected and adverse situations.

• Strives for high-quality deliverables; drives projects to deliver impact for the firm.

• Understands how his/her efforts/projects fits into the broader business context/strategy.

• Travel up to ~10% to other domestic and international FTI offices as needed.

The ideal candidate will:
• Serve as an inspiring model of the firm's value to the team; able to influence others to behave with integrity. • Exhibit a strong sense of ownership towards own work and the team's; holds her/himself accountable for mistakes and learns from them. • Cultivate deep, continuing partnerships with internal and external stakeholders ("clients"), who seek him/ her out for advice, build trusted advisor relationships over time. • Communicate honestly and directly with clients and team; challenge established thinking; raise bold yet practical ideas with the team and business leaders and welcomes dissent. • Demonstrate self-awareness and proactively seek opportunities to improve self, the team and the Firm; is responsive to, and regularly offers, 360-degree coaching/feedback. • Understand how own and team's work relate to each other and to the broader business context before developing actionable recommendations; able to concurrently drill down to the details and draw salient, big-picture implications/insights. • Speak with confidence, clarity and impact; use a range of interaction styles to probe key issues and influence outcomes. • Act with empathy and compassion; regularly offer to step-in to help solve others' problems and spread workload; demonstrate high emotional intelligence allowing her/him to understand interpersonal dynamics and/or issues, offer the right solutions and build trust.
BASIC QUALIFICATIONS: • Bachelor's degree

• Minimum 7+ years of experience

• Strong quantitative, analytical and problem-solving skills

• Project planning and management

• Executive-level communication and influence

• Experience in strategic planning, budgeting and forecasting

• Detail oriented and dependable

• High degree of ethical responsibility

• Passion for driving lasting change

• Strong leadership skills

PREFERRED SKILLS: • Advanced degree, e.g., MBA

• Strong Microsoft Office skills, especially Excel and PowerPoint

• Proven ability to structure, analyze and develop options to address complex issues using a hypothesis driven approach

• Excellent interpersonal skills, including flexibility to work/collaborate effectively with a range of personalities

• Experience with analyzing financial statements, operations and management reporting processes and systems

• Experience performing variance and trend financial analysis

• Familiarity with financial systems, e.g., TM1, Elite, PeopleSoft, Oracle, SAP, Hyperion, database or other query or reporting writing tools

• Ability to effectively work in a team under tight deadlines to deliver quality output

• Ability to prepare and deliver compelling and high-quality presentations for senior management/stakeholders

• Demonstrated ability to manage multiple stakeholders with common and/or conflicting interests

• Self-aware and proactively seeks out opportunities to address development areas; is open to and responsive to coaching/ feedback

• Seeks out challenges; resilient

POSITION CLASSIFICATION: Exempt

FTI Consulting is an Equal Opportunity Employer

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