Senior Vice President Sales

Posted June 06, 2019


Headquartered in Fort Lauderdale, FL, The Results Companies operates 26 contact centers throughout the United States, Latin America, and the Philippines. For over 26 years we have served as a premier global customer experience provider for many Fortune 500 companies and uniquely designed, built and operated award-winning contact centers that have set the standard for innovative customer-focused contact solutions. Entrusted with over 46,000,000 relationships a year, our success and proven ability to respond to our Partner's growth has enabled us to expand our global footprint. With over 20,000 employees across the globe, The Results Companies' expertise extends beyond call centers. We're experts in analytical technologies, brand fulfillment and creating strategic advantages for our Partners.

Vision Statement

Our vision is to be the premier global Customer Experience Provider for Fortune 500 companies; to become the benchmark for brand advocacy and service excellence and the transparent provider of choice for customers around the world.

Driven by our "expect greater" commitment to our customers and communities, we aspire to exceed expectations through the brilliance and unyielding passion of our people.

The Company is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.

Position Overview

The SVP of Sales will define and lead a strategy for acquiring and expanding enterprise accounts. This position builds successful and scalable relationships with C-level audience in prospect organization. The role will be accountable for a team of sales people providing a structure for the team with specific goals of new accounts and partnering in the expansion of the embedded base with the account operations organization. The SVP leads the development and enhances strategic business partnerships by directing the team to fully engage and building trust with our potential client key decision makers

Duties and Responsibilities
  • Direct implementation and execution of sales policies and practices.
  • Lead sales meetings to review sales forecast, pipeline, key targets, status/updates and key prospects. Holds sales staff accountability for achievement of the same.
  • Ensure communications are coordinated, supports sales plan objectives and meets organizational expenditure requirements in conjunction with business development and operational departments.
  • Recommend sales strategies for improvement based on market research and competitor analyses.
  • Build, develop and manage sales team capable of carrying out needed sales and service initiatives.
  • Oversee business development efforts to increase new opportunities and foster key relationships across executives, marketing, operations, and other decision makers to ensure full breadth of Results' portfolio is leveraged to solve customer business opportunities, challenges and issues.
  • Assists sales team with identifying new prospect target companies and develops CEO/Senior level relationships to proactively establish new contacts
  • Understand customer's business objectives and link solutions to their problems ensuring Results is viewed as a strategic solutions partner to help them meet their goals.
  • Develop annual sales plans in support of company strategy and growth objectives.


Key Qualifications
  • Bachelor's or Master's Degree in related discipline.
  • 10+ years of experience in revenue target driven roles, leading client relationships, and driving new business.
  • 5+ years managing a sales team in BPO or Technology company
  • Proven record in negotiating and closing enterprise deals in major corporations.
  • Strong analytical skills, with the ability to identify opportunities and solve complex issues.
  • Exceptional presentation skills, with the ability to present to mixed audiences and varied levels.
  • Entrepreneurial-minded with an internal drive to continuously hit goals and succeed.
  • Dynamic, motivating, relationship-driven approach; strong attention to detail.


The Results Companies is an Equal Opportunity Employer M/F/Vets/Disability