Description of Service Lines: Results' current client portfolio consists of 82 Partners across various industries inclusive of the following:
• Healthcare
• Insurance
• Wireless Telecommunications
• Financial Services
• Energy
• Education
• Subscriber Based Entertainment
• Tax Services
• Retail
• Cable/MSO
Vision Statement
Our vision is to be the premier global Customer Experience Provider for Fortune 500 companies; to become the benchmark for brand advocacy and service excellence and the transparent provider of choice for customers around the world.
Driven by our "expect greater" commitment to our customers and communities, we aspire to exceed expectations through the brilliance and unyielding passion of our people.
The Company is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.
Position Overview
The Recruiting Supervisor ensures that Corporate and Non-Agent hiring requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible assisting with development of recruiting strategy and managing a team who assess hiring needs and interview candidates for positions.
Duties and Responsibilities
- Responsible for development, implementation and administration of recruitment programs
- Direct the activities of a team who assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders
- Set team goals and targets and monitor progress against recruitment department metrics. Responsible for measuring team productivity
- Lead a team responsible for the execution of initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants
- Work with hiring manager(s), HR, and appropriate stakeholders to determine final decisions on candidate hiring; make recommendations on appropriate hire(s) based on need and candidate interaction
- Partner with HR and Compensation to offer competitive compensation packages and facilitate negotiation with candidates
- Coaches team in leveraging various resources -- internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source and attract qualified candidates
- Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools
- Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting
- Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role
- Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process
Qualifications
- Bachelor's Degree in related field and 2-4 years relevant experience preferred
- Strong communication skills, both written and verbal
- Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables
- Proficient in Microsoft Office
- Awareness of recruiting metrics and trends: retention, quality of hire, net throughput, etc.
- Self-starter, sense of urgency, and works well under pressure, ability to work in a high-velocity environment
- Strong attention to detail
- Ability to foster a sense of professionalism and relationship building for self and team
- Ability to handle and maintain confidential information
The Results Companies is an Equal Opportunity Employer M/F/Vets/Disability