Recruiting Associate

Posted May 05, 2019


Headquartered in Fort Lauderdale, FL, The Results Companies is a privately held company which is majority owned by One Equity Partners, a Private Equity Firm, and Results' management. Results operates 26 contact centers throughout the United States, Latin America, and the Philippines. Results' Network Operating Center is co-located in the Atlanta Telx building, with full redundancy in our Provo, UT contact center location. For over 26 years we have served as a premier global customer experience provider for many Fortune 500 companies and uniquely designed, built and operated award-winning contact centers that have set the standard for innovative customer-focused contact solutions. Entrusted with over 46,000,000 relationships a year, our success and proven ability to respond to our Partner's growth has enabled us to expand our global footprint. With over 20,000 employees across the globe, The Results Companies' expertise extends beyond call centers. We're experts in representatives, analytical technologies, brand fulfillment and creating strategic advantages for our Partners.

Description of Service Lines: Results' current client portfolio consists of 82 Partners across various industries inclusive of the following:

• Healthcare
• Insurance
• Wireless Telecommunications
• Financial Services
• Energy
• Education
• Subscriber Based Entertainment
• Tax Services
• Retail
• Cable/MSO

Vision Statement

Our vision is to be the premier global Customer Experience Provider for Fortune 500 companies; to become the benchmark for brand advocacy and service excellence and the transparent provider of choice for customers around the world.

Driven by our "expect greater" commitment to our customers and communities, we aspire to exceed expectations through the brilliance and unyielding passion of our people.

The Company is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.

Position Overview

The Recruiting Associate is responsible to ensure compliance to all facets of the recruiting process for the designated site. This will be achieved through the development of local recruiting strategies by utilizing traditional methods and resources as well as developing new and creative recruiting ideas.

Duties and Responsibilities
  • Seeks out, interviews, and screens applicants to fill existing and future job openings and promote career opportunities within the organization
  • Coordinates the interviewing process for job applicants, including applicant flow, scheduling, testing, interviewing and responding to applicants
  • Updates and maintains accurate records and information on applicants in the ATS (Applicant Tracking system) and assessment tool
  • Achieve recruiting goals and targets
  • Profiles candidates based on specified competencies and qualifications per program
  • Works effectively all departments within the organization
  • Interacts with applicants and is responsible for providing an excellent applicant experience every single time
  • Contacts applicants to inform them of employment opportunity, consideration, and selection
  • Provides General Administrative and Clerical Support to the Site Recruiter
  • Maintains confidentiality of all information and data
  • Flexible to assist in all recruiting functions based on need to ensure business continuity
  • Performs other related duties and responsibilities as assigned or required


Qualifications
  • Must have a high school diploma, GED
  • Minimum 1 year administrative experience working in a fast pace, front office environment or customer service related position
  • Must be able to pass a criminal background screening as specified under The Results Companies guidelines
  • Ability to communicate effectively both orally and in writing in the English language for the purpose of public interaction
  • Proficient in MS office (Word,Excel)
  • Flexible in terms of work hours, open to shifting schedules, extended work hours and working on holidays and weekends
  • Demonstrate ability to effectively support the recruiting team and share responsibility for results
  • Ability to perform essential functions of the position with or without reasonable accommodation
  • Ability to maintain satisfactory attendance and punctuality standard
  • Neat and professional appearance


The Results Companies is an Equal Opportunity Employer M/F/Vets/Disability