Bilingual (English/Spanish) is desired!
Essential Job Duties:
- Assist Office Manager, Accounting Manager, Corporate Collectors and Corporate Collections Managers in collection efforts.
- Assist in any combination of these duties: Reviews monthly accounts receivables accounts, targets past due charge account invoices or COD account invoices.
- Provide outbound communications, such as calls, faxes and collection letters as examples, to Customers and LKQ employees from other departments and locations as requested by Office Manager, Accounting Manager, Corporate Collections staff and Managers.
- Provide support to Office Manager, Accounting Manager, Corporate Collectors and Corporate Collections Managers with inbound communications as needed.
- Receive and distribute all incoming mail and overnight packages to Corporate Collections staff as needed.
- Prepare and send external mail and overnight packages originating from Collections staff.
- As assigned, manage inbound and outbound communications to/from Group email boxes.
- Assume other duties as assigned.
Supervisory Responsibilities:
- Not responsible for supervising employees.
Education & Experience:
- Relevant work experience required.
- College degree in lieu of work experience considered.
Preferred Qualifications:
- 2+ years of experience in business to business collections.
Knowledge/Skills/Abilities:
- Must have good written and verbal communication skills along with the ability to work well with others.
- Must have good customer relations skills.
Essential Physical Demands/Work Environment:
- This position requires sitting, standing, bending and lifting.
- Must be physically able to lift boxes weighing approximately 30 lbs.
- Must have the ability to work under conditions of frequent interruptions and be attentive to detail.
- Office environment, requires walking, standing, or sitting for several hours at time.
- Perform repetitive motion tasks on computer.
- May require occasional travel.
Benefits:
- Health/Dental/Vision Insurance
- Paid Time Off
- 401k with Generous Company Match
- Company Paid Life Insurance and Long-Term Disability
- Short-Term Disability
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled