E-Commerce Coord

Posted January 01, 2025
Apply: LKQ Corporation


As a part of our growth, LKQ is looking for a dedicated and passionate Ecommerce Coordinator. LKQ is currently seeking an enthusiastic individual with exceptional customer service skills to join the world's leading distributor of automotive parts. As an eCommerce coordinator, you will provide our potential and current customers with a world-class experience through outstanding customer service skills and knowledge of our business systems. We deliver the products people want when they need them, adding value to their lifestyle and business pursuits. We employ more than 51,000 enthusiastic team members around the world and provide rewarding career opportunities in a fun and growing international business. We live by our values: Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork & Fun. The eCommerce Customer Support Rep position is a Monday through Friday, hourly rate position with great benefits. Taking applications for both full-time and part-time positions.

Job Responsibilities & Duties
  • Pursues and develops relationships with potential customers or leads, to cultivate new business.
  • Provides ongoing customer and technical service on existing accounts.
  • Updates B2B orders - performs order entry, and reviews orders for correct handling, pricing, quantities, and shipping data.
  • Initiates call to customers to provide updates on B2B orders.
  • Informs B2B customers of unit prices, shipping dates, anticipated delays, and any additional information needed by the customer.
  • Advises B2B customers on substitution or modification of parts when the part requested is not available.
Requirements

  • Strong time management and organizational skill are required.
  • Strong verbal and written communication skills. Ability to communicate in a concise manner with customers.
  • Must be attentive to detail and ensure accuracy in work assignments.
  • Must be able to thrive in a group/team environment.
  • Must be able to convey product information and availability to customers.
  • Must possess the ability to deal tactfully with customers.
  • One to two years of prior telephone sales, customer service relations, and/or route sales is not required but is helpful.


Benefits:
  • Health/Dental/Vision Insurance
  • Paid Time Off
  • 401k with Generous Company Match
  • Company Paid Life Insurance and Long Term Disability
  • Short Term Disability
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Discounts



Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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