Essential Job Duties:
- Goal setting to exceed budget for location.
- Motivate team through leadership and leading by example.
- Instill in all employees the desire to provide APO customers with excellent service, courteous treatment, and quality products.
- Working counter as a lead sales representative.
- Overall management of sales personnel concerning customer service, and product issues.
- Increase customer count by actively searching, recruiting, and developing new target customers.
- Organize outbound sales calls to existing, new, and potential customers.
- Interact with customers to determine better service needs and implement changes accordingly.
- Address customers' complaints, issues, or concerns.
- Assist in the development of promotional materials to enhance product sales.
- Superior knowledge of company product literature and be able to convey product information and availability to customers.
- Supervises all warehouse personnel, assigning tasks and duties daily, i.e., shipping and receiving of inventory and proper storage of parts.
- Help manage the reduction of returns and allowances through training and development of sales representatives and customer relationships.
- Responsible for recruiting, training, developing, and motivating all sales and warehouse personnel within the branch.
- Manage human resources by hiring, administering disciplinary action as necessary, terminating, and reassigning personnel to appropriate tasks as required.
- Processing end-of-day procedures and daily bank deposits.
- Review all financials for correctness; compare to budget and take appropriate actions as required.
- Review daily reporting on business metrics and ensure all operational procedures are in line with company standards.
- Manage business operations, including inbound freight, inventory counts, and inventory control following all policies and procedures to maintain inventory accuracy; including receiving all products into the system, and controlling and auditing vendor issues.
- Monitors accuracy of bin maintenance, stocking, and order pulling to ensure customer satisfaction.
- Maintain the physical condition of the entire branch to reflect cleanliness, efficiency & organization.
- Ensuring all equipment is properly maintained -Order pickers, forklift, etc.
- Monitors expense budgets for equipment repair and maintenance and overall building expenses.
- Working relationships with all departments pertaining to APO branches.
- Maintain compliance with all Federal, State, and Local laws, statutes, and regulations, as well as all Company policies and procedures.
- Manage the process of complying with all safety standards and requirements to assure a safe and hazard-free workplace.
- Assumes all other duties as assigned
Education & Experience:
- High School graduate or G.E.D. equivalent required.
- 3 years of sales background and up to five years related management experience; additional computer software training or knowledge required.
- Prior experience that demonstrates effective sales, supervision, and leadership skills is required.
Knowledge/Skills/Abilities:
- Ability to apply basic management principles, i.e., plan, organize, direct, and control.
- Possess the ability to manage numerous employees to meet budgeted sales objectives for a specific branch.
- Possess effective written and oral communication skills.
- Ability to establish priorities and exhibit effective time management skills.
- Must be attentive to detail and ensure accuracy in work assignments.
- Demonstrate interest and knowledge of autos/trucks.
- Maintain organizational skills and ability to handle multiple tasks.
- Be able to work in a fast-paced environment with decision-making and negotiating skills.
- Machines and Equipment: Forklift, order selector, pallet jack, tow motor, pull cart, ladder, computer, multi-user telephone system, copier, fax machine, and Microsoft Office software.
Essential Physical Demands/Work Environment:
- Must have the ability to work under conditions of frequent interruption.
- Must have a high energy level, and the ability to work under pressure.
- This position requires individuals to occasionally be on their feet except when operating machinery or performing supervisory responsibilities.
- They must be able to stand for long periods, sit, walk, push, pull, bend, climb, and move/lift up to 75 pounds regularly.
- Should be able to tolerate high and low-temperature levels.
- While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts, as well as an office environment.
Benefits:
- Health/Dental/Vision Insurance
- Paid Time Off
- 401k with Generous Company Match
- Company Paid Life Insurance and Long-Term Disability
- Short Term Disability
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts
Compensation:
Salary: $65,000+ DOE, plus bonus eligible
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled