We are seeking an Audio-Visual Technician who will be a critical member of a U.S.-based global systems integrator providing technology solutions and services for commercial and government clients. This is a full-time permanent role supporting one of our programs in Washington, DC.
This position will provide design, installation, maintenance and emergency repair services for all audio-visual (AV) equipment for a government customer.
Responsibilities
- Provides customer support in defining and implementing the necessary solutions to customer problems with work-processes and tools which address those problems.
- The capacity to progressively link, test, and modify as necessary the customer's system and service components that interface with the equipment and services and support systems provided by contractors and other customers and merge their respective functional characteristics into comprehensive, interoperable systems.
Qualifications
- Possess 1-2 years audiovisual installation experience
- Familiar with Crestron/AMX control systems as well as Polycom VTC platforms
- Must be available for travel as needed
- Must have reliable transportation for daily work, direct reporting in Washington DC, Maryland, and Northern Virginia metro area
- Experience with audiovisual system setup and troubleshooting
- Device installation
- Relevant experience as an on-site support technician, front-line help desk technician, or field technician - preferred
- Manufacturer training such as Extron, Crestron, Biamp, Polycom, Cisco - a plus
- Other duties as assigned
Knowledge, Skills, and Abilities
- Excellent customer service skills
- Ability to lift 75lbs
- Troubleshooting skills
- General computer skills
Education / Certifications
- Bachelor's Degree from an accredited university
Work Authorization
- Must be a US Citizen with the ability to obtain a Public Trust clearance
Background & Drug Screening Conditions
- Must pass a criminal background investigation
- Must pass a 4-panel Drug Test
Additional Perks/Benefits
- Paid Time Off & Holidays
- 401K with Company Matching
- Tuition & Training Reimbursement
- Birthday off with pay
- Leadership Development Training
Company Overview
Vision Technologies, a national and global systems integrator, provides IT services and solutions for commercial and federal clients. Our seasoned staff has keen insight into trends and emerging technologies that are changing the way we work, communicate, and protect our society. We offer design, installation, support and project management for Distributed Antenna Systems, Passive Optical Networking, voice/data, wireless systems, security, audiovisual, and video teleconferencing delivering powerful IP-centric, integrated solutions that get results.
Vision Technologies is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, age, gender, sexual orientation, veteran status, national origin, or disability.