Commercial Sales Engineer (Customer Success) - Portuguese Speaking

Posted October 10, 2024
Apply: Datadog


Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical and solutions expertise to the sales process through sales presentations, product demonstrations, and technical evaluations. Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate product issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we'd love to meet you!

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:
  • Partner with customer success teams to articulate the overall Datadog value proposition, vision and strategy to customers
  • Work with both US and LATAM commercial accounts and Datadog personnel that require communication in Portuguese and English
  • Perform discovery and devise solutions that solve our customers observability and DevSecOps needs.
  • Continually learn new technologies and products to build competitive knowledge, technical skill, and credibility
  • Deliver product and technical presentations with a broad range of existing clients. Help answer technical questions that customers may have.
  • Lead and support customer evaluations and trials of Datadog's software
  • Collaborate with technical support, where needed, to ensure successful resolution of customer issues
  • Have a direct line of communication with the product teams to collaborate on feature requests
  • Assist clients and help guide them toward appropriate post-sales and partner services for successful onboarding of the product
  • Think creatively and help resolve the wide variety of technical challenges that may occur during the overall customer's life cycle

Who You Are:
  • Enjoys a hybrid office culture and spending time in-person at our Boston office
  • Has a minimum of 1 year experience in a technical sales and/or post-sales role
  • Possess knowledge of modern web development, DevOps monitoring, and cloud architecture/technologies
  • Enjoys collaborating and teaming with others
  • Demonstrates strong written and oral communication skills
  • Comfortable and confident in delivering technical presentations/demos
  • Can multi-task, manage time well, and be responsive to others
  • Curious, eager to learn, and persistent in solving problems
  • Able to sit up to 4 hours, traveling to and from client sites and events
  • Able to travel via auto, train or air up to 15% of the time
  • Fluent in English and Portuguese

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:
  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:
$90,000-$106,000 USD

About Datadog:

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice.

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