Spellman High Voltage Electronics Corporation, a family owned business for over 75 years, takes pride in powering progress in health, security and quality of life. We are key partners with the world's leading medical devices, semiconductor, scientific analytics and industrial systems manufacturers. When they want to push the limits of what's possible with high voltage applications, they turn to us to make it happen.
While Spellman is not a household name, our products are used to make and often power many of the most advanced technologies that make modern life possible. With design and manufacturing sites in North America, Europe and Asia, we have become the preferred provider of high voltage power solutions for OEMs pushing the boundaries of technology around the world by designing and producing the products they need to power progress.
MAIN OBJECTIVES
This is a position within the Network Operations department providing local desktop, software, and hardware support for the Hauppauge and Valhalla facility (300 employees). This candidate should have a strong working knowledge of Windows-based Desktops and Laptops, Printer support, and the ability to support the Office 365 suite. An ideal candidate would also have some experience with Microsoft Enterprise Technologies including Active Directory, MS Exchange, and Windows Server. Experience with Networking and other peripherals is a plus.
KEY RESPONSIBILITIES
- Resolving desktop support cases and requests.
- Providing printer and peripheral support.
- Providing networking support.
- Setting up new users in Active Directory and Exchange.
- Installation and configuration of new hardware.
- Support in maintaining the IT ticket system, logging, monitoring, and resolving issues
- Support in maintaining the telephone system and its integration with other IT applications.
EDUCATION, KNOWLEDGE, AND EXPERIENCE
- Strong knowledge of Microsoft Windows-Based Desktops and Laptops using Windows 10.
- Strong Knowledge of installing and supporting hardware for Desktops and Laptops.
- Experience supporting the Microsoft Office 365 Suite.
- Experience with Active Directory and Exchange for creating and managing users.
- Experience supporting peripheral devices such as printers.
- Experience supporting various software solutions.
- Excellent communication (verbal and written) skills are essential for this support role
- Ability to work with all levels of the business and work proactively to improve the overall integrity and performance of network support and infrastructure.
- Can demonstrate a strong sense and application of effective team working.
- Ability to prioritize and manage multiple support requests simultaneously while keeping users informed of the progress.
- Good communication skills to provide clear instructions to non-technical users and document support requests in a timely and accurate manner.
- SharePoint and SQL experience would be beneficial but not essential.
- IT skills accumulated with a similar recent position are preferred.
- Enrolled in a relevant degree program, such as computer science, information technology, or management information systems.
Our good faith estimate of the wage for this role is $20-22. Exact compensation may vary based on skills, experience, and other factors. In addition to base pay, we offer a full benefits package.
Spellman takes safety seriously . All new hires are required to provide proof of COVID vaccination at start, or must request and be granted a religious or medical exemption.
This position requires on-site presence at Spellman High Voltage headquarters in Hauppauge, NY.
We at Spellman High Voltage Electronics Corporation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment. To request accommodation related to disabilities, please email us at careers@spellmanhv.com, or call +1 (631) 630-3000
Note to Recruiters and Placement Agencies: Spellman High Voltage Electronics does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Spellman High Voltage Electronics employee. Spellman High Voltage Electronics will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Spellman High Voltage Electronics and will be processed accordingly.