Under limited supervision, performs various financial and customer service duties of moderate complexity to ensure that sales personnel are compensated timely and accurately.
Responsibilities
- Manages sales inquiries submitted by assigned sales partners related to compensation and revenue recognition, researching each request for compliance with applicable sales policies and making necessary adjustment to sales results as part of the monthly commission cycle to ensure that sales personnel are compensated accurately.
- Completes assigned monthly tasks for processing, auditing, and reporting sales representatives commissions, utilizing multiple databases and systems to ensure the sales force is paid accurately and timely. Assists in the maintenance of appropriate accounting and internal controls in completion of these tasks.
- Responds in a timely and accurate manner to all levels of sales management and their assistants regarding all issues concerning sales compensation policies and procedures in order to develop and maintain a positive partnership. Conducts monthly meetings with sales partners to determine needs in the field, share training/policy information and improve efficiency of monthly commission processes.
- Maintains comprehensive understanding of related finance or operational systems, particularly the Oracle Incentive Compensation module, including troubleshooting issues and building and maintaining compensation plans within the system.
- Represents Corporate Commission team on projects including but not limited to system enhancements, new products, fiscal year changes in order to systematically handle changes that affect revenue and/or commission rules.
- Creates and runs various sales statistical reports to include: turnover, recognition programs, national programs, referral programs and award recipients.
- Creates and manages documentation of departmental procedures to ensure consistency in calculations, audits, and all financial processes.
- Recommends and implements process improvements for processing of commissions to increase operational efficiencies.
- Manages calculations and submits for payment manager bonuses on a monthly, quarterly and annual basis. Also manages bonus exceptions in order to pay sales force accurately.
- Investigates and communicates statistical and commission related concerns of the sales organization to finance, operations, and sales management in order to accurately and efficiently calculate monthly revenue and commission.
- Trains new employees and cross-trains existing employees on department operational functions to ensure that technical skills are transferred consistently. Embodies Paychex values and leadership competencies to model behavior for Commissions Team.
Qualifications
- Bachelor's Degree in Business Administration and/or Finance - Preferred
- 2 years of experience in Customer service and finance.
Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $19.99 - $31.42 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
EOE, including disability/vets