The market for point-of-use water filtration in North America is highly fragmented, with more than a thousand local and regional service providers. Capturing and retaining market share among these service providers (dealers) is critical to the Quench Indirect Division's long term growth strategy.
The Sales Operation Specialist will be a key member of the Sales Operations team, responsible for helping develop, collaborate, and deliver best practices in data, as well as supporting key initiatives for sales and marketing. This person will report into the Director of Marketing.
Essential Functions:
- Develop and publish recurring reporting, such as daily flash reports, monthly KPIs/bowler charts, Quarterly Business Reviews, sales pipeline, sales incentive compensation, dealer incentive/loyalty programs, and progress against key budget initiatives
- Assist with various analyses such as budget, pricing, market share, share of wallet, and other ad hoc strategic analysis
- Administer work plans for key departmental initiatives to ensure they are executed on time and on budget
- Develop and maintain sales programs, policies, and enablement tools, such as pricing models and matrices, policy documents, territory management dashboards, dealer incentive programs, etc.
- Organize and maintain updated dealer agreements and dealer data across multiple databases, such as salesforce, sharepoint, and Cin7
- Demonstrate solid corporate citizenship
Qualifications:
- 3-5 years experience in sale operations, project management, or analytics
- Ability to communicate clearly and concisely both verbally and written, to various stakeholders in the business, including senior management
- Ability to collaborate and use influence cross-functionally
- Comfortable working in a fast-paced, dynamic, team environment
- Experience with sales compensation plans and sales policy
- Strong proficiency with Microsoft Office Suite (Word, PowerPoint, Excel and Outlook). Experience with salesforce and Cin7 is a plus
- Bachelor's degree required, MBA is a plus
About Quench
Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Quench bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,200 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit www.quenchwater.com .
About Culligan
Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com .
Values: 5Cs
- Culligan as One
- Customers come first
- Commitment to Innovation
- Courage to do what's right
- Consistently deliver exceptional results
We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
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