Solutions Architect (Pre-Sales Engineer- Security Systems)
Posted July 07, 2023
Apply: Vision Technologies
The purpose of the Security Solutions Architect works in conjunction with the Sales and Capture Team to produce a technical design solution that meets the customer's best needs and adds value to both the application and the relationship.
Responsibilities
RESPONSIBILITIES
Support of Sales
• Review provided criteria and existing integration technology for best new design results
• Perform at site evaluations to guarantee detailed design criteria is not overlooked
• Be resourceful in the use of existing data and as build information for effective planning
• Generate the minimum amount of design documents needed to best support the message in the proposal
• Develop well-structured and descriptive scopes of work that best explain how the design completely fulfills the customer's needs
• Design and compile pricing proposal which has strong content for a complete and accurate system
• Represent the delivery concept and technical fulfillment at a comprehensive level at each engagement
• Promote Centric Selling
• Set up and run peer checks, P&L reviews, and support capture meetings
• Develop drawings for proposals and delivery
Channel & Manufacturers
• Obtain vendor certifications
• Meet with vendor reps to develop a relationship for technical unity, best-selling practices, competitive pricing schemes, the latest in innovation and marketplace direction
• Register opportunities to strengthen the obligation of commitment and for price guarantees
• Attend and support trade events
• Exchange lead information
Delivery
Subject matter expert - support technical requirements and training during implementation phase
Metrics
• Project margin, material cost savings, implementation time savings, strong handoff content
DIMENSIONS
• Professional, highly organized, and effective with personal time management
• Understands critical importance of customer service
• Team player with ability to develop effective working relationships with others as needed for high performance in the position as a key contributing member
• Ability to work effectively and efficiently as a part of a cross-functional team, providing sales, engineering, capture, project manager, operations, and admin support as required
• Proactive and professional communication skills. Ability to communicate in a direct, concise manner in both verbal and written interactions. Proactive and professional communication with internal and external customers. Can effectively present and interact with senior executives as needed
• Ability to manage expectations of internal and external customers, and keep them informed
• Advanced technical writing skills
• Proactive and results-oriented
• Understands estimating of all aspects of cable plants and related systems
• Desire to continuously and aggressively improve at a personal and professional level
• Achieves objectives through limited supervision
• Timely responses to appropriate inquiries
• Able to receive constructive feedback
• Ability to create internal and external raving fans of both Vision and the Capture & Pre-Sales Engineering team
Qualifications
• CSEIP certified desired
3-5 years of experience specific to the job responsibilities
• Experience in Converged Technologies such as AV, CCTV, Access Control/Security
• 5 years estimating technical projects with proven track record of successful and profitable project completion for medium to large size companies.
• Experience with rollout projects a plus
• Independent, self-driven, highly customer focused and able to work under minimum supervision
Company Overview
At Vision, each person brings their unique talents to work as a team and make a difference. Five business units in pursuit of 100% customer satisfaction - expert audio-visual, professional services, security, wireless and structured cabling capabilities. Corporate certifications plus the support of everything IP uniquely distinguishes Vision among top technology integrators. Our committed team, entrenched in a culture of support, works to ensure an unforgettable customer experience. Vision is committed to the community and we promote a healthy environment for our teammates - caring people focused on great outcomes. 100% customer satisfaction is more than words at Vision...it's our culture. We strive to provide the best solutions and services to meet our customer's needs, while providing a positive work environment that allows our Customer, Company and Employees to grow and succeed.