Senior Consultant, Inside Sales Representative | Technology

Posted October 10, 2023
Apply: FTI Consulting, Inc.


Who We Are

FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you'll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world's leading experts in your field, you'll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

There's never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career.

Are you ready to make an impact?

About the Role

The Inside Sales Representative (ISR) position is an opportunity lead and meeting generation role working in concert with FTI account management teams and direct sales professionals. Working from Salesforce, publicly available information from customer websites, industry associations, and business intelligence services, the ISR will call targeted customer contacts to introduce our solutions, qualify interest, and schedule meetings for the direct sales professionals.

FTI's Technology segment provides comprehensive eDiscovery software and services. Therefore it is not expected that the ISR will close new deals over the phone. However, as the ISR gains added knowledge and experience, it is expected that they will be able to qualify newly identified deals to determine the match of the prospect's needs and decision criteria with FTI's Technology competencies and competitive advantage.

What You'll Do
  • Reach out to (call/email) 50 contacts per day from Salesforce or ISR-generated names from publicly available resources
  • Connect with 10-12 contacts to explain our solutions and generate interest for a meeting
  • Schedule 2 meetings per day (on average) with interested contacts
  • Maintain call records and activity notes in CRM database
  • Communicate with team members to transition call and meeting information as well as receive new account information from the team
  • Maintain daily contact with the sales management team to discuss accounts and prospects within those accounts

How You'll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need To Succeed

Basic Qualifications
  • Bachelor's degree
  • At least one year of sales experience having sold eDiscovery services
  • Positive, engaging, and resilient approach to an outbound outreach position and duties
  • This role requires travel to FTI offices

Preferred Qualifications
  • Excellent communication and listening skills
  • Ability to understand the key value proposition for FTI's Technology solutions
  • Ability to comprehend and articulate how the prospects and clients will recognize value by engaging FTI
  • Strong reasoning skills and the ability to explain how a customized set of services might be combined to create an overall client solution
  • Capability to understand the eDiscovery process and how different events in the lifecycle impact a prospect's decision criteria
  • Ability to handle objections
  • Legal experience preferred

#LI-CH1

Our Benefits

Our goal is to support the well-being of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following:
  • Competitive total compensation, including bonus earning potential
  • Full package of benefits plans, including health, dental, vision coverage, along with life and disability insurance
  • Generous paid time off
  • Company matched 401K
  • Potential for flexible work arrangements
  • Generous paid parental leave and flex return support
  • Family care benefits, including back-up child/elder care
  • Employee Wellness Platform
  • Employee Recognition Programs
  • Paid time off for volunteering in your community
  • Corporate matching for charitable donations most important to you
  • Make an impact in our communities through company sponsored pro bono work
  • Professional Development and Certification Programs
  • In office free snacks and drinks
  • Free smartphone and cellular plan (if applicable)
  • FTI Perks & Discounts at retailers and businesses
  • Upscale offices close to public transportation
  • Pet insurance

About FTI Consulting

FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 7,500 employees located in 30 countries, our broad and diverse bench of award -winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been named the #1 Professional Services Firm on Forbes List of America's Best Employers and the best firm to work for by Consulting Magazine. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

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