The Sales Operations Specialist is responsible for supporting the Quench Sales Team via numerous pre- sales activities necessary to ensure successful completion of the sales process and to pave the way for efficient customer onboarding and a favorable customer experience.
Essential Functions:
- Facilitate the completion of customer supplied documentation for new vendor onboarding
- Update Lead/Opportunity/Account information in Salesforce.com as needed
- Set up and maintain 3rd party vendor portals used for invoicing and supplier credentialing
- Produce professional bid proposals and respond to customer RFPs in accordance with customer timelines
- Negotiate terms and conditions in customer contracts through red lining in accordance with Quench company guidelines
- Audit signed contracts for accuracy and compliance prior to booking
- Produce ad-hoc reports out of Salesforce.com in support of company sales initiatives
- Work with Sales Operations team mates to ensure that all sales operations case work is completed in accordance with departmental SLAs
- Identify possible "red flags" and escalate to the Sales Operations Supervisor
- Miscellaneous tasks as assigned
- Maintain regular and reliable attendance
Qualifications:
• Self-Starter and Problem Solver
• Must be resourceful and thorough in a fast-paced environment
• Exceptional verbal, written and follow-up skills
• 2+ years of experience in a role responsible for providing support to a sales organization
• Familiarity with Salesforce.com or comparable CRM system a plus
• Works well as an intermediary with the sales teams
• Microsoft Office (including Excel and PowerPoint) a plus
• Paralegal experience or experience with B2B contract negotiations a plus
• Experience with 3rd Party online billing (Ariba) and/or supplier credentialling (Avetta) portals a plus
Quench offers competitive salary and benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.