Billing Professional & Project Assistant | Health Solutions
Posted October 10, 2023
Apply: FTI Consulting, Inc.
We are involved in complex, global and high-profile litigation, arbitration and investigations combining end-to-end risk advisory, investigative and disputes expertise to deliver holistic solutions for our clients.
FTI Consulting Construction Solutions is a leading global provider of commercial management, risk-based advisory, dispute resolution services and strategic communications counsel on complex projects across all construction and engineering industries.
What You'll Do
Work closely with engagement leadership throughout the project lifecycle with primary objectives of:
- Reducing and maintain Days Sales Outstanding (DSO) at target 75 days
- Insuring timely, accurate and professional invoices are sent to clients
- Reducing the amount of time billable professionals spend on project management administrative tasks
Matter Setup - Insure:
- Contract terms are captured accurately in CRM and Financial systems (e.g., fee arrangement, rates, taxable jurisdiction, admin fee)
- Necessary approvals are documented and archived (e.g., exception rate approvals)
- Amendments to contract terms are flagged and necessary supporting documentation is obtained and archived
- Necessary information for billing is documented (e.g., client contact info, e-billing system and/or contract requirements)
- Information necessary for revenue recognition is archived
- Set up of required task codes for time entry
- Clarity of responsibility for payment to FTI and allocation if multiple payors
Prepare and Send Invoice to Client
- Invoice retainers, fixed fees or hourly engagements consistent with contract terms
- Insure accuracy of data in draft invoice, e.g.:
- Billing rates are consistent with contract
- Outside contractor time and expenses are valued correctly
- Tax calculation is accurate (if applicable)
- Outstanding invoices are accurately reflected
- Insure compliance with clients' e-billing systems, contract and/or other client-driven terms and conditions
- Troubleshoot e-billing system to insure invoice acceptance
- Insure necessary client notice(s) has been provided when rate increases are effected
- Edit narratives for spelling, grammar, consistency with narrative guidelines
- Employ appropriate formatting and insure professional invoice presentation
- Send draft invoice in format requested (Word, Excel or PDF) by engagement leadership
- Process write downs/ups as required, with required approval
- Input engagement leader invoice edits
- Finalize/send invoice to client with engagement leader approval
- Monitor bouncebacks and troubleshoot
- Archive all directions/approvals required for control/audit purposes in engagement folder on server
Ongoing Project Management
- Insure receipt of retainers billed
- Review aging WIP and A/R; prompt billing by the 13 th each month of prior month WIP; follow up as requested with engagement leadership and clients directly for timely collection
- Prompt engagement leadership regarding annual client rate increases; communicate to client as necessary
- Review application of payments to matters for accuracy; help resolve unallocated payments as notified by A/R
- Provide input to engagement leadership regarding risk assessment and proposed adjustments - e.g., reserving WIP or A/R over budget; reserving A/R due to age or lack of response from client; recommending allocation of billing adjustments by region/segment
Basic qualifications
- Associates degree preferred
- Minimum of 3 years billing experience in a professional services or law firm environment
- Impeccable attention to detail
- Excellent communication skills, including verbal and written
- Intermediate to Advanced MS Office skills (Outlook, Excel, Word)
- Intermediate knowledge of Adobe PDF software
- Proficiency with Salesforce (CRM), Elite (Billing), and Carpe Diem (Time Entry) is a plus
- Basic budget management skills
- Excellent interpersonal skills, including being a team player with capacity to work with diverse team members
- Flexibility - ability to work under tight deadlines; ability to handle multiple tasks through prioritization and time management skills
- Proven track record for improving process efficiencies and solving problems
#LI-PD2
Our Benefits
Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:
- Competitive salary and bonus plans
- Generous paid holidays, time off and parental leave
- Full package of benefits plans
- Company matched 401K
- Annual paid volunteer hours
- Corporate matching for charitable donations
- Potential for flexible working arrangements
- Free snacks and drinks
- Upscale offices close to public transportation
- Pet insurance
About FTI Consulting
What makes us unique? With more than 6,250 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.
FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes . For more information, visit www.fticonsulting.com and connect with us on Twitter ( @FTIConsulting ), Facebook and LinkedIn .
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.