To learn more about Topcon career opportunities go to www.topconcareers.com.
Job Duties
- Conduct repair training to the Topcon dealer network and junior technicians in a classroom environment
- Troubleshoot, repair, and calibration of all Topcon products
- Maintain records of repair and enter appropriate information into the service database
- Perform technical repair support on the phone or via email to assist Topcon dealer network
- Will assist in engineering evaluations and failure analysis reporting
- Create test fixtures or troubleshooting stations
- Generate and approve ECO procedures and manuals
- Generate reports, analyze findings, and make recommendations for improvement
- Create procedures, work instructions, and service manuals
Knowledge, Skills and Attributes
- Excellent communication verbal/written skills and ability to work on/with multifunctional teams.
- Excellent analytical and problem solving skills
- Strong attention to detail
- Knowledge of electronic test equipment,
- Electronic/mechanical troubleshooting skills
- Sales Force knowledge a plus
Education and Experience
- Minimum 3 years' experience in an electronics repair in a manufacturing/service role
- AA in electronics or related technology, or equivalent military training. Bachelor's preferred
- Familiar with test equipment, such as but not limited to multi-meters and oscilloscopes to diagnose and adjust optical, mechanical and electronic instruments
Topcon is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.