To learn more about Topcon career opportunities go to www.topconcareers.com.
Summary
Topcon is looking for a Jr. Salesforce Administrator to partner with our senior Salesforce Administrators to manage the global instance of Salesforce. This role will focus on operation tasks (onboarding/offboarding, maintenance and configuration of Salesforce objects, support of Salesforce integrations, etc.).
Responsibilities
- Perform day-to-day operational tasks within Salesforce
- Build and maintain reports, dashboards, fields, assignment rules, validation rules, page layouts, list views, workflows, permission sets, profiles and roles.
- Assist in making any needed changes for enhancements and defects; perform unit testing on new system implementations and configurations and assist in the on-boarding and training of new Salesforce.com users.
- Abide by security and standards best-practices when developing, reviewing, and delivering features.
- Troubleshoot, reproduce, and resolve problems reported by users and provide documentation of issues/root cause/solution on all tickets
- Help translate business, and functional requirements into documented technical specifications or User Stories.
- Assist in user onboarding/offboarding, training, manage user ticket requests, effectively communicate ticket status, release schedules and impact to the user community.
Qualifications
- BA in comparable field and/or related experience.
- Salesforce knowledge highly desired
Topcon is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.