M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.
Founded in 2000, with start-up investment capital from Sony, M3's mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:
- Named in Fortune's 2020 'Future 50' list, ahead of Facebook and Amazon
- Ranked in Forbes' 2020 Global 2000 list of the world's largest public companies
- M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
- Listed in Forbes' 'Asia's 200 Best Over a Billion' in 2019
- In 2020 M3 founded the 'M3: Stop COVID-19 Fund' and pledged one billion yen to support COVID-19 related initiatives
M3's legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.
Due to our continued growth, we are hiring for a Procurement Coordinator at M3 Global Research, an M3 company.
About the Business Unit:
M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.
M3 Global Research maintains ISO 20252 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors.
Job Description
- Candidate will work closely with Project Management, Procurement, and Fieldwork teams to meet project needs for various methodologies and markets.
- Gather feedback, costs, and feasibility from external fieldwork suppliers after internal project kick-off is completed.
- Responsible for reviewing projects before setting up external fieldwork suppliers, to ensure that all internal fieldwork strategies have been explored, and budget permits additional project costs.
- Commission and set up external fieldwork suppliers on projects when requested by the fieldwork coordinator or project manager. Candidate is responsible for recording the suppliers' costs at commissioning and closing stage in M3 cost tracking system.
- Set up external fieldwork suppliers in a timely manner to ensure that the projects are completed within timelines stipulated by the client and introduce them to the Fieldwork Coordinator or Project Manager.
- Work with the internal teams on backup plans when external suppliers are not able to reach their target for a project.
- Review and rate external fieldwork suppliers' performances at the end of fieldwork.
- Communicate effectively with external suppliers and internal teams, including escalation control and feedback.
- Ensure final updates are sent to external suppliers and costs approved before allowing them to issue an invoice.
- Negotiate cost adjustments as needed based on performance or changes in field.
- Pro-actively look for alternative suppliers (sourcing) to expand M3 Global Research supplier network and present to procurement leadership team for review and vetting.
- Monitor costs and performance of external suppliers over time to develop priority based on cost efficiency and feasibility.
- Monitor and adhere to ISO requirements for supplier compliance. Assist with compliance documentation and audits as needed.
- Update partner information, changes, or paperwork in internal partner tracking system.
Qualifications
- Experience coordinating external fieldwork suppliers in Healthcare Market Research
- Proficient at Excel
- Ability to multi-task
- Can work within budgets and different currencies
- Be able to work as part of a team and show flexibility in the tasks they are asked to perform
- Independently motivated and inspired by working in a dynamic environment
- Comfortable with change, ability to derive opportunity from uncertainty
- Analytical and strategic thinker
- Ensure accuracy and display excellent attention to detail
- Responsive and able to work well under pressure and in a fast-paced environment
- Solution Orientated
- Ability to foster partnerships with our vendors
- Organizational skills as the role involves working on a variety of projects and deadlines to generate effective results
- Enjoy working with and comfortable with large amounts of data
Additional Information
Benefits:
A career opportunity with M3USA offers competitive wages, and benefits such as:
- Health and Dental
- Life, Accident and Disability Insurance
- Prescription Plan
- Flexible Spending Account
- 401k Plan and Match
- Paid Holidays and Vacation
- Sick Days and Personal Day
*M3 reserves the right to change this job description to meet the business needs of the organization