This job is a professional technical position working at a client's location. The Audio-Visual Installation Technician is responsible for setting up, installing, operating, testing, and troubleshooting audio and video equipment. This person will also be supporting operations and maintenance tasks.
The technician will be responsible for ensuring the customer's conference facilities and A/V equipment are available for use when needed. Will assist customers in operating the equipment; setting up and tearing down connections and providing informal instruction to users as needed.
At Vision, each person brings their unique talents to work as a team and make a difference. Five business units in pursuit of 100% customer satisfaction - expert audio-visual, professional services, security, wireless and structured cabling capabilities. Corporate certifications plus the support of everything IP uniquely distinguishes Vision among top technology integrators. Our committed team, entrenched in a culture of support, works to ensure an unforgettable customer experience. Vision is committed to the community and we promote a healthy environment for our teammates - caring people focused on great outcomes. 100% customer satisfaction is more than words at Vision...it's our culture. We strive to provide the best solutions and services to meet our customer's needs, while providing a positive work environment that allows our Customer, Company and Employees to grow and succeed.
Responsibilities
Responsibilities and Duties: Principal responsibilities and duties, but not all-inclusive, include the following. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief to balance workloads.
Qualifications
Years of Experience and Education:
• Prefer six years of relevant experience as an on-site support technician, front-line help desk technician, or field technician.
• Bachelor degree or equivalent.
• Relevant technical certification a plus.
Skills:
• Must be customer facing- working directly with the client to support installations.
• Enter a conference room or auditorium and set up A/V devices before use. Verify correct functioning and resolve problems before the scheduled event begins. When required, set up / dial connections in advance.
• Perform schedule checks of specific conference spaces and equipment; identify equipment showing significant wear and tear or other early indications of failure and report them to the customer.
• Perform A/V item reconfigurations as needed.
• Opens service tickets with support contractors / repair providers and network service providers as needed. Tracks repairs until completion.
• Compiles and submits regular reports on A/V operations and other work performed.
• Able to understand and comprehend Audio Visual Line Drawings
• Able to install simple systems without the aid of drawings
• Able to mount displays and display mounts, project mounts and rigging, projector screens and rigging, speakers, microphones, cameras and other AV peripheral devices under tables and to walls.
• Cable dressing and rack lacing.
• Able to Terminate the following:
o RJ45, cat5, cat6 including keystones
o Speaker end points
o Phoenix connectors
• Soldering of multiple type of connections including microphone XLRs, TRS connectors, DB9, 3.5mm connectors.
• Able to scale ladders and perform work
• Able to lift heavy displays and equipment up to 50 pounds
Additional Qualifications:
• Must be available for travel as needed
• Must have reliable transportation for daily work, direct reporting in Washington DC
Vision Technologies, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law.