Office Manager

Posted August 08, 2021
Apply: Topcon


Topcon Healthcare sees eye health differently. Our vision is to empower providers with smart and efficient technologies for enhanced patient care. Keeping pace with the ever-changing landscape of the healthcare industry, we offer the latest integrated solutions including advanced multimodal imaging, vendor-neutral data management and groundbreaking remote diagnostic technology. A globally-oriented business, Topcon is focused on developing solutions towards solving societal challenges in the mega-domains of healthcare, agriculture, and infrastructure. In healthcare, these challenges include increasing eye disease, rising medical costs, access to healthcare and physician shortages. By investing in value-driven innovations, Topcon works to enable people to enjoy good health and a high quality of life.

Learn more about working with us at topconcareers.com

Job Summary:
The Office Manager will organize and coordinate office administration and procedures, to ensure organizational effectiveness, efficiency and safety.
Energetic professional who doesn't mind wearing multiple hats. Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.

Job Responsibilities:
  • Point person for customer service and sales support for our sales team.
  • Take orders from our customers on the phone or via email or fax
  • Enter sales orders from our customers and our sales team into our system
  • Coordinate with the purchasing department the inventory required for our sales.
  • Coordinate the invoicing and the delivery with our sales team
  • Open new customer account and maintain them up to date in our system.
  • Handle customer inquiries and complaints
  • Open the mail, distribute it and make the deposits to the bank
  • Organize and schedule meetings and appointments
  • Organize office operations and procedures
  • Coordinate with IT department when service is required on all office equipment
  • Provide general support to visitors
  • Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
  • Oversee adherence to office policies and procedures
  • Implement procedural and policy changes to improve operational efficiency
  • Prepare operational reports and schedules to ensure efficiency
  • Provide Sales quotes
  • Monitor and maintain office supplies inventory
  • Review and approve office supply acquisitions
  • Maintain a safe and secure working environment


Job Requirements:
  • Proven office management, administrative or assistant experience
  • Knowledge of office management responsibilities, systems and procedures
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills in English (French is a plus)
  • Strong organizational and planning skills
  • Proficient in MS Office
  • Knowledge of clerical practices and procedures
  • Knowledge on SAP Business environment could be an asset


Topcon is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.