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Exciting opportunity for an experienced Application Specialist Earth Works to train and support our dealer network and clients . Do you want to contribute to an optimal product use and high customer experience? Join Topcon, a company that has the ambition to make the world a better place at the intersection of infrastructure andtechnology!
Job overview
In this position you are responsible to train and support our dealer network and clients that are specialized in civil engineering projects and specialty contractors in road construction, earthmoving, landfills, mining and other earthmoving types of projects. You will be consulting and demonstrating on key features and functions of the construction solutions of Topcon. You will work closely together with multidisciplinary teams in a pre- and post-sales role for Topcon distribution partners and end users.
As a part of the Construction Team in Professional Services of Topcon you work closely together in a global team of specialists who are continuously improving our products and are happy to share their knowledge and experience with each other. We never stop innovating, so we can continuously contribute to an optimal customer satisfaction. See how we are changing things!
You are capable to:
- EMEA Machine Control support, responsible as team player on Machine control earthworks applications
- Being part of the Professional Services training staff, Machine Control. Either online or in-person trainings done from various Topcon training locations in Europe.
- Overall support expert: Earthworks applications, Sitelink3D, Compact Toolline
- On-site support and trainings EMEA region
- Dealer technical support (2nd line): online, email, phone
- Key account support on site or remote
- Alignment with global PS colleagues. Work with Global PS on global goals, projects, content and direction
- Creation of online content; myTopcon, myTopcon NOW and eLearning
- Work closely with Sales and Marketing staff to provide business solutions
- Communicate and collaborate with Professional Services, Product Management and other departments on issues and developments affecting Construction products
- Prepare demos, presentations, trainings, field reports
This great position is based at the European headquarters in Capelle a/d IJssel, The Netherlands. While the activities take place in the EMEA region, working from a remote home office in this region is possible.
About you!
An experienced application specialist in construction with great technical and analytical skills. You are proactive and able to maintain contacts with different stakeholders at various levels. You have the ability to set standards and goals and drive continuous improvement. You have a proven track record in a similar role and qualifications as:
- A BS/MS in Survey Engineering, Civil Engineering, Construction Engineering or similar preferred
- >5 years' experience in survey applications, road construction, Earth Moving projects or any other infrastructure projects OR
- >5 years' experience with service of machine control guidance systems of construction machinery, such as dozers, motor grader or excavators.
- Strong professional services skills, problem solver
- Being a teamplayer, but also able to work Independent
- Proficient with survey and construction software and applications (preferable)
- Good communication skills on different levels (written and verbal)
- Good training and presentation skills (in person and online)
- Good in English (verbal and written)
- Good in French (verbal and written) preferably
- IT knowledge (Office 365, AutoCAD or similar, Salesforce CRM or similar)
- Max 70% travelling EMEA wide
What do we offer!
At Topcon we invest in you. We offer you an interesting, international work environment and varied position at a top player in the market. For this position we offer you a reward that, depending on knowledge and experience, can certainly be called excellent.
We are convinced that we have a great opportunity for you within our organization.
Join Topcon
Are you ready for a new challenge and do you recognize yourself in the above profile? We invite you to apply for this position and send your CV with motivation via our career site.
For further information, please contact our corporate recruiter Martin Dusée by mail mdusee@topcon.com
Who we are?
From construction to agriculture, we are transforming the way companies are doing business. Topcon Positioning Group (topconpositioning.com) is headquartered in Livermore, California USA and the European head office is based in Capelle a/d IJssel, the Netherlands. We design, manufacture and distribute precise positioning products and solutions for the global surveying, construction, agriculture, civil engineering, BIM, mapping and GIS, asset management and mobile control markets. Our brands include Topcon Sokkia, Tierra, Digi-Star, RDS Technology and NORAC.
Acquisition in response to this ad is not appreciated.
Topcon is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.