Learn more about working with us at topconcareers.com
The Future is limitless
Can you imagine a car today without GPS?
The same question can be asked in the construction world, Topcon Positioning offers the perfect solutions to automate construction .
Just like in the automotive industry, Topcon develops technologies to make the machines work more autonomously.
Think of GPS controlled machines at the largest contractors, automatic surveying like Google Street View ® and GPS controlled agricultural machines.
$60 000 billion is needed to provide infrastructure, food and housing for global population growth .
Today there is only $24 000 billion available in labor and machinery, so there is a huge gap of $36 000 billion.
As the market leader, Topcon Positioning offers the appropriate solutions to close this gap.
Watch the movie: https://vimeo.com/276002934
The huge demand for our solutions proves our potential in this growth market.
To meet the growing demand, we are looking for a number of colleagues including a Support Specialist (Location: Zellik, BE):
As a Support Specialist (m/f), you assist end customers on site or by phone/email.
Your initiative and organizational skills will help you prioritize daily tasks to ensure that each operation runs smoothly.
You will participate for example, participate in various projects, where you will prepare presentations and give to clients and major marketing events.
Core Duties:
- Support Topcon technology on construction site machines (Excavators, bulldozers, etc.)
- Communicate with the head office to reach a solution in case of customer failures.
- Manage customer breakdowns and requests.
- Provide support to the sales and marketing team at national and international events.
- Provide support to the sales and marketing team in relation to documentation, technical advice and demonstrations.
- Develop as a product specialist and build strong network. Maintain knowledge of the Topcon Solutions.
- Participate and contribute to specific projects.
- Provide email and telephone support to customers, network and colleagues by assessing the file and acting appropriately.
- Accurately record support cases with the goal of properly documenting all information.
- Develop and maintain manuals and share them online.
- Create and deliver quality training to end customers and colleagues.
Your profile:
- Higher professional studies (Bachelor) or degree in a technical direction, IT knowledge, surveying
- Experience on sites with construction plate machines
- Experience in land surveying and/or construction
- Multiple years of experience in a similar role
- Good communication skills
- Problem solving thinking to resolve faults via phone or email.
- Flexible work attitude
- Stress resistant
- Knowledge of Microsoft Office (Word, Excel and PowerPoint)
- Motivated for self-study and the ability to work independently within a team with minimal supervision
- Good level of Dutch, English and French (written and verbal)
- Knowledge of CAD Software
Topcon Positioning has a lot to offer:
Attractive terms of employment:
- Company car
- Laptop
- iPhone (incl. phone plan)
- Group insurance (pension)
- Health care incl. Dental
- Attractive salary
- Meal vouchers
- Thorough training
- Team spirit and atmosphere:
- Short lines of communication
- Space for entrepreneurship
- Very familiar atmosphere
- Worldwide company with international reputation
Topcon is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.