We're currently looking for our next Office Manager/Dispatcher to make sure the Mobile Mini units are successfully delivered and picked-up from customer sites as well as ensuring the drivers are following all safety and DOT regulations. This role will supervise a team of drivers and assign their daily duties.
What You'll Do as the Office Manager/Dispatcher:
• Promote safety first for all areas of dispatch. Ensures drivers are following all safety policies and procedures and will conduct safety meetings
• Supervise team of branch and operations yard Drivers, which includes:
1. Reviews next day/week deliveries and pick-ups and develops a dispatch plan:
2. Enters all assignments into database (Descartes)
3. Notifies drivers of daily assignments
4. Tracks Drivers out on delivery/pick-up
5. Assists Drivers in troubleshooting when necessary
• Set daily and weekly priories for the team
• Conduct performance discussions and trainings
• Ensure Drivers have collected all appropriate documentation and signatures related to delivery/pick-up of units and offices and will work with the Driver and Customer if the unit/office is damaged
• Communicate with customers to assist in scheduling daily/weekly activities:
1. Inform customer of delivery/pick-up times
2. Answer customer questions about delivery/pick-up
• Maintain daily log files and preventative maintenance files and records the information into the appropriate systems. Ensure all daily/weekly/monthly paperwork is completed, recorded and filed
• Maintain branch's budgeted trucking profit margin
• Coordinate with outside vendors regarding trucking and deliveries. This will include outside hauling services, as needed, and assisting Drivers with obtaining required annual, monthly and daily city/state transportation permits
• Work with branch and corporate sales to determine driver schedule availability, and when available, can schedule deliveries/pick-ups outside of current dispatch schedule
• Manage, assign and monitor office services for the branch, such as, time keeping/payroll, accounts payable/receivable, purchase orders, filing, and reception
• Define and maintain office/administrative procedures. May manage a team of Branch Administrative employees to assist with the administrative duties, if not, will be main point of contact for Branch administrative duties and responsibilities
• Other duties as assigned
What You'll Need to be a Successful Office Manager/Dispatcher:
• High School Diploma or equivalent, some college preferred
• Familiar with standard concepts of scheduling and dispatching
• 2+ years of experience with dispatching preferred
• Ability to multi-task effectively
• Experience with SAP, Descartes, and Salesforce preferred
• Knowledge of DOT and state specific safety regulations
• Strong attention to detail and ability to problem solve
• Communicate clearly: verbal and written
• Valid Driver's License
Mobile Mini, is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Mobile Mini takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mobile Mini is an equal employment affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please c all the Mobile Mini HR Service Center at 480-894-6311to let us know the nature of your request.
Nearest Major Market: Albuquerque
Job Segment: Accounts Payable, Outside Sales, ERP, Accounts Receivable, Manager, Finance, Sales, Technology, Management