Senior Manager, Total Rewards

Posted July 07, 2020


We're looking for a high-energy, results-focused Total Rewards leader that will help drive our total rewards program strategy, design and operation on a global basis. The Total Rewards Senior Manager is a key member of the HR team, and will proactively partner with leadership to ensure our global compensation and benefits programs remain competitive and aligned with overall company strategy.

This is a remote, work at home opportunity.

We expect greater of ourselves... What's Your Greater? Come find it at The Results Companies!

In this role you will:
  • Develop, communicate, and administer a competitive total rewards strategy to include compensation, health and welfare benefits, 401k, and paid time off programs, that are cost effective and consistent with labor market trends and organizational objectives
  • Partner with HR and business leadership to define, develop, communicate, and execute the Total Rewards philosophy, vision, and strategy.
  • Conduct benchmarking process, annual compensation review, and the company-wide compensation planning process which includes the implementation of market data, incentive compensation, and executive compensation and make recommendations for improvements
  • Oversee the review, communication, and implementation of the annual benefit programs open enrollment process and the annual total compensation review.
  • Perform job evaluations; conduct market surveys; collect and analyze market data and maintain salary survey data; maintain and update position descriptions; determine competitive position of Company's salary, incentive and equity structures; develop recommendations for annual structure and budget adjustments to maintain internal and external equity in pay plans
  • Stay abreast of and ensure compliance with evolving Global, Federal, and State compensation-related legislation, including the California Fair Pay Act in the US
  • Prepare and manage compensation and benefits program documents, including pay policies, incentive plan documents, etc.
  • Partner closely with Finance team to; prepare annual budget; perform standard analysis of equity plan health including, burn rates, etc.
  • Work closely with benefit brokers to design market-competitive comprehensive global benefit programs; manage annual benefit renewal process; and evaluate effectiveness of programs
  • Oversee compensation and benefit program compliance and audit support, including 401(K), Form 5500, SOX narratives, etc.
  • Demonstrate understanding of the complexity of business on a global scale. Embrace cultural and individual differences with empathy. Work with the nuances of specific local cultures to make informed decisions


We are looking for someone who has:
  • Bachelor's degree and 7-10 years of experience in administering both compensation and benefits plans, including plan design, communications, and execution
  • Proven experience with HRIS systems -Ceridian experience preferred
  • Proficient with market analysis software
  • Prior experience with US, Philippines, and LATAM compensation and benefits practices is essential
  • Solid experience designing and administering compensation, incentive, and benefit plans
  • Strong analytical and quantitative skills coupled with strategic/big picture orientation
  • Excellent attention to detail, confidentiality, collaboration, verbal communication, presentation, organization, decision-making and planning skills
  • World at Work Compensation certifications (CCP, GRP) (preferred)
  • Global company experience - required


About The Results Companies:

We encourage our people to "expect greater", reach further and live up to their individual potential. As a leader in the customer service call center industry we partner with Fortune 500 companies to provide exceptional customer experiences globally. We are looking to grow our teams with people who are up for a challenge and share our passion and commitment. If you are interested in an opportunity to make a difference in a fast-paced environment, The Results Companies could be right for you!

The Results Companies is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.

The Results Companies is an Equal Opportunity Employer M/F/Vets/Disability