CUSTOMER SERVICE REPRESENTATIVE (WINTER HAVEN) - WORK AT HOME

Posted February 02, 2021
Apply: The Results Companies


This is a work from home opportunity and requires residence no further than an hour drive from Winter Haven, FL 33880

You will be expected to come on site located at 41 3rd Street Northwest, Winter Haven FL, 33881 for New Hire Orientation and 5300 Recker Highway Bldg 2, Winter Haven, FL 33880 at least the first two days of hire and when requiring IT assistance.

Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work remote in the comfort of your home, be recognized for your success, and make a difference. At Results, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be.

We expect greater of ourselves… What's Your Greater? Come find it at The Results Companies!

Position Overview

Join The Results Companies and take pride in being the voice of our customers. Our Customer Service Representatives (our version of Super Heroes) love to help customers! You will be giving instructions, answering questions, promoting a product or service, or resolving a customer's complaints. If you have a positive attitude, patience, strong computer skills and the ability to solve problems, we want you!

Duties and Responsibilities
  • Provide excellent customer service
  • Communicate with customers over the phone, via email, and/or online chat
  • Navigate a computer with multiple windows and screens
  • Resolve any customer issues while providing an exceptional customer experience


Qualifications
  • High school diploma or GED required
  • Ability to type 25 words per minute
  • Basic computer navigation skills and exceptional communication skills
  • Positive attitude, strong work ethic and ability to thrive in a dynamic environment
  • Any customer service experience is a plus At home positions will require you to independently have access to the following:

Equipment Qualifications & Set Up Needed
  • High Speed Internet - minimum download speed of 10 Mbps and a minimum upload speed of 5 Mbps
  • Ability to connect directly to the internet service provider modem with an Ethernet cable, WIFI is not acceptable
  • Dedicated workspace in your home that is free of background noise and distractions


Physical Requirements
  • Employee Performance Incentives and Prizes
  • Healthcare Benefits - Medical, Dental, Vision, PTO & 401(K)
  • Paid Training
  • Discounts on Hotels, Car Rentals, Restaurants, Movie Tickets, Groceries, Child Care, and much more
  • Opportunity to grow with The Results Companies if that's "Your Greater"
  • Flexibility with scheduling


Additional Information

The Results Companies is an equal opportunity employer that values diversity and inclusion.

The Results Companies is an Equal Opportunity Employer M/F/Vets/Disability

Diversity Pipelines