Recruiting Associate

Posted June 06, 2020
Apply: The Results Companies


Named the 2015 "Best Voice Excellence Company" in the Philippines by ICT International and Inc. Magazine's 5000 Fastest Growing companies in the U.S., The Results Companies is a successful Customer Experience leader on the move. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Education, Financial Services, Retail Cable/MSO and Energy. With over 14,000 employees in 22 locations, Results is able to offer domestic, near shore and far shore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree. Visit us at TheResultsCompanies.com and peruse our library of case studies and industry insights to learn more about why Results is one of the fastest growing Customer Experience companies in the world.

Position Overview

The Recruiting Associate is responsible to ensure compliance to all facets of the recruiting process for the designated site. This will be achieved through the development of local recruiting strategies by utilizing traditional methods and resources as well as developing new and creative recruiting ideas.

Duties and Responsibilities
  • Seeks out, interviews, and screens applicants to fill existing and future job openings and promote career opportunities within the organization
  • Coordinates the interviewing process for job applicants, including applicant flow, scheduling, testing, interviewing and responding to applicants
  • Updates and maintains accurate records and information on applicants in the ATS (Applicant Tracking system) and assessment tool
  • Achieves recruiting goals and targets
  • Profiles candidates based on specified competencies and qualifications per program
  • Works effectively all departments within the organization
  • Interacts with applicants and is responsible for providing an excellent applicant experience every single time
  • Contacts applicants to inform them of employment opportunity, consideration, and selection
  • Provides General Administrative and Clerical Support to the Site Recruiter
  • Maintains confidentiality of all information and data
  • Flexible to assist in all recruiting functions based on need to ensure business continuity
  • Performs other related duties and responsibilities as assigned or required


Qualifications
  • Must have a high school diploma, GED
  • Minimum 1 year administrative experience working in a fast pace, front office environment or customer service related position
  • Must be able to pass a criminal background screening as specified under The Results Companies guidelines
  • Ability to communicate effectively both orally and in writing in the English language for the purpose of public interaction
  • Proficient in MS office (Word,Excel)
  • Flexible in terms of work hours, open to shifting schedules, extended work hours and working on holidays and weekends
  • Demonstrate ability to effectively support the recruiting team and share responsibility for results
  • Ability to perform essential functions of the position with or without reasonable accommodation
  • Ability to maintain satisfactory attendance and punctuality standard
  • Neat and professional appearance


The Results Companies is an Equal Opportunity Employer M/F/Vets/Disability

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