Licensed Health Insurance Agent AEP 2020 - Seasonal
Posted May 05, 2020
Apply: The Results Companies
We expect greater of ourselves… What's Your Greater? Come find it at The Results Companies!
What can you be doing that makes a difference?
The License Associate is the front line representative of the call center. This individual is responsible for handling inbound sales calls. The agent will review plan information and answer prospect's questions regarding insurance options, with the goal of closing the sale by enrolling in coverage. The agent will be closely aware of call center policies, procedures, and company/client goals and will strive to meet those goals. Agents must meet various productivity and quality levels established by their specific program. Customer service and/or sales experience, excellent communication skills, attention to detail, computer proficiency, and a process-orientation are paramount in an effective agent. This position reports to a Supervisor or Program Manager.
Join The Results Companies and take pride in being the voice of our customers. Our Licensed Agents (our version of Super Heroes) play a key role in building customer loyalty, resolving customer issues the first time and making customer connections that impact the growth and continued success for many healthcare partners. Simply put, people count on us!
How will you do it?
- Take inbound calls from prospective customers and explain features and advantages of medical plans to promote application for insurance. Place outbound calls to educate members on services
- Complete a cost / plan analysis to identify the best product for the prospective customer
- Determine best plan for the prospective member and enroll them in the plan of their choice.
- Follow a call plan focused on sales and compliance
- Be Willing to accept and implement feedback to improve sales performance
- Adhere to all position-specific administrative policies, including but not limited to confidentiality, non-disclosure, and program-specific material usage.
To join our Superheroes, you need:
- High school diploma / GED required
- Current Accident and Health/Life Insurance license (or recently expired)
- Basic computer navigation skills and strong communication skills
- Positive attitude, strong work ethic and ability to thrive in a dynamic environment
- Any healthcare experience a plus
Why join The Results Companies' team?
- Employee Performance Incentives and Prizes
- Frequent Employee events, games, parties, and all-around fun in the workplace
- Paid Training
- Discounts on Hotels, Car Rentals, Restaurants, Movie Tickets, Groceries, Child Care, and much more
- Opportunity to grow with The Results Companies if that's "Your Greater"
- Flexibility with scheduling
The Company is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.
The Results Companies is an Equal Opportunity Employer M/F/Vets/Disability