We offer the following:
- HolidaysOff!
- Nine Paid Holidays Off annually
- No selling or quotas
- Office setting environment
- No inventory, stocking, floor moves or overnight shifts!
- Paid training
We are seeking:
- Strong Customer Service Skills required
- Retail Store/Big Box a plus
Address: 5175 Elmore Road, Memphis, TN
Available Schedule(s):
- Part Time -Hours Will Vary
- Schedule:Site may be open Monday through Saturday 7am to 8pm. Saturday availability required. Occasional evening hours required. Very rarely, Sunday hours.
Company Overview:
Prometric is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
Job Overview:
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
Required Conduct:
- Ensure every candidate receives a fair test
- Represent Prometric's vision, mission and values
- Ensure your test center provides a best-in-class and comfortable testing experience
- Permit only eligible candidates
- Safeguard the test center from misconduct
Responsibilities:
- Maintain and apply expert knowledge of test center policies, practices and procedures
- Greet examinees and verify identification
- Register and prepare candidate scorecards
- If applicable, digitally scan and record candidate fingerprint identification
- Continuously monitor candidates as they complete exams
- Resolve or report candidate issues with urgency
- Secure all computer software in the test center at all times
- Reboot computer servers and reset passwords as necessary
- Report any occurrences outside company guidelines to corporate management
- Ability to be flexible with scheduling based on Prometric capacity requirements
Prometric Inc. is an Equal Opportunity Employer M/F/Vets/Disability