Lakeland, FL 3 years ago
This is a work from home opportunity and requires residence no further than an hour drive from Lakeland, Fl. 33801You will be expected to come on site located at 333 N Lake Parker Ave, Fl. 33801 at least the first two days of hire and when requiring IT assistance. Are y...
Lakeland, FL 3 years ago
$13.50Hiring now! Earn $13.50 plus bonus opportunities! Are you positive, motivated, and ready to learn in a fast-paced environment? This is an opportunity to work remote in the comfort of your home, be recognized for your success, and make a difference. At ResultsCX, w...
Lakeland, FL 3 years ago
OverviewHiring now!Are you positive, motivated, and ready to learn in a fast-paced environment? This is an opportunity to work remote in the comfort of your home, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptiona...
Lakeland, FL 3 years ago
The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals.We expect gre...
Lakeland, FL 3 years ago
Headquartered in Fort Lauderdale, FL, The Results Companies is a privately held company which is majority owned by One Equity Partners, a Private Equity Firm, and Results' management. Results operates 31 contact centers throughout the United States, Latin America, and t...
Lakeland, FL 3 years ago
Headquartered in Fort Lauderdale, FL, The Results Companies is a privately held company which is majority owned by One Equity Partners, a Private Equity Firm, and Results' management. Results operates 26 contact centers throughout the United States, Latin America, and t...
Lakeland, FL 3 years ago
The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect gr...
Lakeland, FL 3 years ago
The Training Manager works to ensure that Training needs are consistent within their region. The Training Manager is responsible for Site Level Trainers effectiveness related to serving client and site level needs/requirements. We expect greater of ourselves... What's Y...
Lakeland, FL 4 years ago
OverviewThe Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements...
Lakeland, FL 4 years ago
OverviewAre you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At Results, we are focused on providing exceptional customer service to ou...
Lakeland, FL 4 years ago
OverviewQuality Assurance AnalystThe Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and custome...
Lakeland, FL 4 years ago
As a Manager of Operations at the Results Companies you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, mon...
Lakeland, FL 4 years ago
The Local Resource Planner directly monitors a group of call center agents and is charged with the day to day operations and work-flow monitoring of each of Results queues. The LRP will analyze performance metrics to construct and drive performanceIn this role you will:...
Lakeland, FL 4 years ago
Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At Results, we are focused on providing exceptional customer service to our client...
Lakeland, FL 4 years ago
As the introductory leader and facilitator for Results' new Associates, Trainers occupy a key role in promoting the core values and culture for the company. Trainers are responsible for orienting new Associates to the organization as well as initial and ongoing client...
Lakeland, FL 4 years ago
The Recruiting Associate is responsible for ensuring compliance to all facets of the recruiting process for the designated site. This will be achieved through the development of local recruiting strategies by utilizing traditional methods and resources as well as develo...
Lakeland, FL 4 years ago
Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At Results, we are focused on providing exceptional customer service to our client...
Lakeland, FL 4 years ago
The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... W...
Lakeland, FL 4 years ago
Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At Results, we are focused on providing exceptional customer service to our client...
Lakeland, FL 4 years ago
Headquartered in Fort Lauderdale, FL, The Results Companies is a privately held company which is majority owned by One Equity Partners, a Private Equity Firm, and Results' management. Results operates 31 contact centers throughout the United States, Latin America, and t...